Includes a BT Home Hub (unless BT has already provided you with one). Plug the power cable into the back of your hub. Don’t know why iCloud suddenly became a rogue connection barred by the controls but it did at the end of July for us. Activation will take place automatically and households are automatically placed on the Light filter, although this can be changed. BT Complete Wi-Fi – Performance. . Home phone including Digital Voice; BT Mobile; Email. Page 6 With BT TV, there’s something for everyone, including complete Library With BT TV, you can add bolt ons to. Claiming early cancellation credit from EE. GET YOUR DIGITAL TOOLKIT. The BT Home Hub cause a few issues, which can be easily fixed with a few simple steps seen in the video below. If you need your Mini Hub in the future, contact us. Cancel anytime. - BT Community. I'll send you a private message so you can send over your details to the moderation team. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. Press then go to (Settings) at the top right ofBest wireless router: At a glance. BT Home Hub 5: Upgrades and performance. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. Before running your T8 Mini for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network. So initially i had a BT hub 2 and two discs which were working without issue, absolutely flawlessly out of the box - apart from parental controls were not working. You can change it at any time. I've successfully been using groups on the My BT app to control all the devices in my house, as different age kids go to bed at different times. g. 11ac standard. Yes, Parental Controls work on all BT Broadband services, as they work at network level and are not dependent on which home hub or other router you use, as long as you use BTs DNS servers. 99 connection charge may apply. 0 Ratings. 3. 28. Installing PiHole on that OS. Some more links on the ISP’s blocking content (Virgin & BT Customers):Otherwise it’s a quick four-stage setup which you carry out in your browser which allows you to set up things like parental controls. Select the child's account to their profile. Setup may take up to 2 hours. . From the app, click Your products, scroll down, and select BT Parental controls in the Your Security settings section, then click Manage. Home network (24 pages) Switch BT Home Hub Quick Start Manual. BT Virus Protect works on compatible PC/MACs. Compatible line required otherwise £49. I'll send you a private message so you can get in touch. If youParental control and payment PINs Take control over what your kids stumble across (and rent!) by setting up parental controls. After you have done that, then restart the home hub so you get a different public IP address. For example, you can control your children's internet use when you're not about. Going to "Manage your extras". The TP-Link Deco M5 is the firm’s first mesh networking system and, just like Google Wifi and BT’s Whole Home Wi-Fi, it aims to improve wireless. Some routers have better implementations than others, a good router will be able to have multiple daily start/stop times set for individual devices. The GoHenry pocket money card is a smart solution for managing your child's money and. Hi Trendy. Hi BT Community My parental controls do not work. We’re busy sorting your broadband We’ll tell you when your broadband’s up and running so you can reconnect your devices to your Home Hub. However, he has discovered a hack, where he can create a duplicate of. Combating that is one of the best uses of Xbox parental controls. Before running your T8 for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network among other things. - see in the dark – the app comes with night vision. Since moving house my BT parental controls are not working. I have tried changing the parental control settings on my online account and on the BT app but still nothing is blocked. Type 192. 1. Enjoy all the Sky channels included with a NOW Entertainment and NOW Cinema Membership and all eleven Sky Sports channels with a NOW Sports Membership, plus, all four TNT Sports channels featuring exclusive UEFA Champions League access as well as Netflix and discovery+. The BT infrastructure will not allow OpenDNS to be used even after I've set MyBT to have no restrictions. We’re busy sorting your broadband We’ll tell you when your broadband’s up and running so you can reconnect your devices to your Home Hub. If you run into difficulties or have a question about BT’s products and services, join our community and. We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. Values are below, however, its not working and access is NOT restricted. Web Protect. 16. The only option is the BT Parental controls, but they only work if devices are using BTs DNS servers. They work on all other devices (all apple). It works by looking at the main purpose of the site. Click on it and you will see a link to the parental control. com & Community; Broadband. . Manage your passwords with Norton Password Manager. Parental controls can support you in your efforts to keep your kids' internet experiences safe, fun, and productive. 2. 168. Push the hub’s Power button. Broadband. Pay nothing until Spring 2024. Add devices using the add button and scan to locate the device (it must me on). They have come together to produce these helpful video guides to help you to download and set-up the controls offered by your provider. Children's experiences online are unique and constantly changing. BT Parental Controls can help limit the potentially harmful content that your children watch online. Before running your T8 Mini for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network. If you’ve not changed it previously, it. I The hub manager settings and MYBT settings are all correct and the settings do not work. Parental Controls on BT Home Hub. Solved: Urgent please Help - How to set up parental contro. To charge your Mini Hub Use the Micro USB cable or other suitable charger. BT Parental Controls. 254 into a web browser, or simply click on our link. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. Energized. That was around a week ago, and it still. BT Home Hub Parental Controls causing Script Errors Setting up a Kids Profile for DroiX® How to use Quick Support. If its a Windows computer you are using, then type this at the address prompt. . 2. 99 connection charge may apply. A gamer's hub. You can change it to off (or medium or strict) It comes set to medium so some websites are not available. I spent 3 hours with a BT advisor trying different solutions 5 days ago. Controls & Settings guide. Reply. Getting your T8/T8-S set up at first use. BT Parental Controls only covers devices connected to the internet via the BT Home Hub or a BT Wi-fi hotspot. com & Community; Broadband. If controls are on (with light settings) i still cannot access gaming or social media sites unless I add them to the allowed list. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. BT Home Hub 3, Hub 4 and Hub 5. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn. The Parental Controls are slightly different in that you need to click. Internet Matters supports parents and professionals with comprehensive resources and expert guidance to help them navigate the ever-changing world of child internet safety. Configure your home hub to not do DHCP on your network anymore. 2. The default PIN is 1234. Scroll down to BT Web Protect and click Switch on BT Web Protect. The tool is quick and easy to set up and simple to manage. How to open the Hub Manager. Parents can see their child’s search terms 20 and viewed videos 8, monitor for age-appropriate content, set screen limits, and more. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. The message will offer a choice on whether or not you would like to activate Parental Controls. By using Broadband Backup, your BT Mobile parental controls will apply. Turn on Windows 10 parental controls, then select Start > Settings > Accounts > Family & Other People > Manage Family Settings Online. The mobile blocking is working perfectly but the router function just isn't working. Re: BT Hub Blocking Access to a Website. We upgraded from a BT hub 5 to a BT smart hub 6 and since then the parental controls don't seem to be working, not sure it this is just a coincidence. 0. Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. Manage everything from location tracking to. Hi I have a BT Home Hub 5a running OpenWRT 19. Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting. . Connect your hub to a power socket. 4. Other notable elements are the Hub 4’s integrated parental controls, which allow you to cut off any device from your network at set times (such as children’s. BT also offer the following functionality:with this Mini Hub. Getting your T8 Mini set up at first use. Norton Family provides parents with the insights they need to help keep their child safer and focused when online. Getting your T8 Mini set up at first use. 2. You can change it at any time. So I've been browsing the web this evening when suddenly I have a site that is being blocked by BT Parental controls. We’ll be ready to activate it. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. These filters will. How do you access the BT Smart Hub Manager? BT Smart Hub Manager. Banda. Next, click on 'Advanced. 2. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. This morning i plugged in the new hub, set it up etc and noticed it wasn't quite behaving normally. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. Have a look at the How to Block Youtube section on the Parental Controls help. Any changes in parental control settings results in email confirmation to BT account that settings have been changed - be it adding website to. I have had other routers in the past that allow me to do this but HH5 does. . 99 connection charge may apply. You can change it at any time. 2 Contents Set-up summary Set-up summary 2-3. Thanks will do. Use your parental control PIN to control access to programmes with an age rating. Once activated, all devices connected to your BT Home Hub will have content filtered to your set filter level. My phone and my iPad (when not on wifi ) are fine. Please would someone post the fix in words as an answer to this. 1 254, as BT chap suggested). I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. Parental controls on BT. We run our business from home on BT business FTTP. It's quick and it's free! It's really easy to set up BT Web Protect. Welcome BT Smart Hub user guide 3732 BT Smart Hub-A User Guide-SI v6 [2]. Check BT Broadband status. With a few taps you can see how much you’re using on your BT landline, broadband, TV and mobile, check your current broadband status and pay your bills quickly and easily. See how to set up BT Parental Controls and which sites to block. Going to "Manage your extras". It’s also important to consider installing anti-virus software and parental controls:I am using a FTTP Smart Hub 2 which has been factory reset and I have also tried a different Smart Hub 2. this Black Friday. Once activated, all devices connected to your BT Home Hub will have content filtered to your set filter level. I knew the BT Home Wi-Fi was better value, the Google Wifi easier to use and the Linksys Velop faster – but it was TP-Link that offered the most for families. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. Trouble is, I can't see. My parental controls have not been working since we moved house 3 months ago. 3. Hi @gooleys thanks for getting back to me, I've seen this happen before and we'll need to raise a case to get the parental controls system updated with your new broadband details. Home Broadband. Parental Controls on BT Home Hub. 1. Hi I have a problem, and it seems to be repeated, Our BT Parental Controls are showing as UNAVAILABLE and cannot be switched on or off as there is no tab or other means of accessing the Parental controls page ? We are also getting a message in MYBT that parental controls are being activated and to w. . BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows. I can’t give you written evidence, but I can assure you that turning off the Parental Controls works, it did for our household. They were working fine before. BT Parental Controls help keep your children safe online. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. That’s why we include BT Parental Controls free with all our broadband packages. I have restarted the Smart Hub but still does not work. The latest BT Home Hubs come with several advanced security features such as WPA2 encryption, firewall protection, parental. They are showing as "Active" and have set up a custom filter as well as blocking a specific URL for testing. With BT access controls you can manage how your device accesses the internet during certain times of the day. Peel off and apply the pre-paid returns label on top of the original mailing bag label. You will then see a page telling you that BT are activating your Parental Controls. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. 11ac speeds reaching an impressive 50. Price from month 25 currently £36. 3. YouView from BT; BT Sport on TV, Online. . How do I manage BT parental controls? Here’s how: Log in to My BT with your BT ID. Payment by Direct Debit. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. To find out how to use it, just click on the dropdown for your Hub. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. The Parental Controls feature allows you to manage internet usage by blocking access per device, blocking specific sites per device, and by setting a schedule for a device. Norton Family. Just follow these steps: Log in to My BT with your BT ID. BT Parental Controls assess each site that is accessed on your home connection. How to use Quick Support. BT Parental Controls assess each site that is accessed on your home connection. It takes into account the first part of the site address, such as; "and not the information after this. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. These are the safety systems in place at the point at which the internet enters your home. Payment by Direct Debit. Choose your child’s device below to find step-by-step instructions on setting up parental controls. I also tried deleting parental controls (not just switching them off), waiting over 24 hours and then reactivating. Once you’ve clicked on the device, the following screen should appear. BT also offer the following functionality: with this Mini Hub. Parental Controls not working My wife and I have successfully used the BT App to control the internet access for our teenage son, especially at night. You'll then receive a confirmation screen and your service will be working within two hours. BT. That’s easier said than done if you have no internet connection, but if you do have a smartphone, turn off its Wi-Fi and use mobile data to find out if BT is down in the local area. (7 pages) Switch BT smart hub User Manual. You also have. BT Virus Protect works on compatible PC/MACs. You can keep tabs on your bills and usage, manage your parental controls, get great offers and much more. Well,My wife and I don't have children,nor are any children likely to access the web using our PC's so I'd like to think we're quite capable of deciding which sites we'd like to view and which sites we wouldn't. Before running your T8-S for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network among other things. Open a search engine of your choosing. Yes, Parental Controls work on all BT Broadband services, as they work at network level and are not dependent on which home hub or other router you use, as long as you use BTs DNS servers. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. Payment by Direct Debit. Parental controls leave search sites such as Google and Bing accessible. Home network (24 pages) Switch BT Home Hub Quick Start Manual. The practicality with 3 stroppy teenagers of getting to all of their devices (mix of Laptops, IPADS, Smart Phones) and installing Macafee S/W on every device in a secure way makes it a non-starter. It has two WAN ports – one is an RJ11 port for the built-in ADSL. First flush any old invalid DNS entries. If you want to make any changes to the hub settings, you'll need the admin password. (13 pages) Switch BT Home Hub Quick Start Manual. Go to the URL of a proxy site. How to turn off BT Home Hub Smart Setup. Hi I have a BT Home Hub. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. . Re: Parental Controls. To check if your Content Controls are active at any time, just repeat steps 1-5. Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. Help setting up with EE Guides. Set Access control feature enable to ‘yes’. Press then go to (Settings) at the top right ofHi all. It’s designed for the majority of users who just want simplicity; for power users, it’s not the right solution. Also don’t know which part of the restrictions, I just deactivated it completely. YouView from BT; TNT Sports on TV, Online. Security settings (Parental controls) I joined BT last week and I am still not able to change the security settings through the BT app (or by logging in to my account online). icek June 15, 2020, 11:13am 1. When you're setting up the Parental Controls you can customise them to block certain categories. They are easily over come and are device specific. 5hrs trying to figure this out. Setting up. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. BT Parental Controls. parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. If it still does not disable, and you have also disabled BT Protect, if it was active, then I would take up @RobbieMac offer of help. You have to manually add the MAC of a new device into the BT 4G Home Hub to connect. I have tried Resetting and Restarting the Hub its BT Home Hub 2. Just log in to. Logging into a My BT account with a BT ID. Secure browsing. So far there’s no major reason to upgrade to the Home Hub 5. The default PIN is 1234. What is the Guest Access feature? The Guest Access feature is a way for guests in your home to use your internet connection without having access to your other computers or. Turning off BT Parental Controls temporarily Should you wish to turn off your BT Parental Controls at any time there's a simple way to do this whilst keeping your settings, should you wish to reactivate Parental Controls. For new box owners on BT Broadband usi. Parental controls wont turn off. Setting up. Parents should be aware that devices using a data connection such as 3G or 4G won't be protected. 3. 4GHz channel has a throughput of. To find out how to use it, just click on the dropdown for your Hub. ive checked settings and parental controls is disabled. That’s why we include BT Parental Controls free with all our broadband packages. Re: Smart Hub 2 - control wifi access open to abuse. Just follow these steps: Log in to My BT with your BT ID. . Needless to say BT's live chat was down as well. The easiest way to access the BT Smart Hub Manager is to type 192. Hello I have spent considerable time trying to get my BT parental controls to work, reading the BT website FAQs and have spent an hour talking to BT 150 about this issue. You can find the step you need to follow here - BT Parental Controls. Take control of 3. Parents be aware that the latest firmware update has removed the ability to manage access control in Home Hub 2. We’ll be ready to activate it. Also don’t know which part of the restrictions, I just deactivated it completely. To find out how to use it, just click on the dropdown for your Hub. Parental control apps are no use what so ever. You could disable Wi-Fi on the home hub, and use a wireless access point instead, which has filtering. TP-Link Deco M9 Plus Whole Home Mesh Wi-Fi with Built-in Smart Home Hub, Up to 4500 sq ft Coverage, Works with Amazon Echo/Alexa, Wi-Fi Booster, Antivirus and Parental Controls, Pack of 2 £159. 1. 2 Contents Set-up summary Set-up summary 2-3. . Use your parental control PIN to control access to programmes with an age rating. BT Parental Controls. BT Home Hub Parental Controls causing Script Errors. Compatible line required otherwise £49. Follow these simple steps to permanently remove BT Parental Controls. Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting. 254 into the address bar. Parental Controls set-up tutorial for BT Internet Connections. Hello, Currently my BT router blocks access to various miscellaneous sites even though parental control is off. These filters will. (21 pages) Switch BT Home Hub 5 Information And Troubleshooting Manual. Step by Step instructions. . 0:37. 5. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. I am trying to override a blocked site but BT. . Use your parental control PIN to control access to programmes with an age rating. 99 connection charge may apply. Parental controls wont turn off. Log in to My BT with your BT ID 2. ive recently upgraded my Bt tv package to include the now tv channels since then the content is great but I keep getting asked for my parental control pin. Click Change Settings next to BT Access Controls. Ive been into hub settings and its saying there is. 1. 168. This seems same problem than many BT customers have posted here. In our 30m test, 802. Smart Hub 2 - switch on Wi- Fi Controls. You have had too many unsuccessful attempts to login. For example can you set different access times for Mon-Fri and Sat-Sun (a bit like the homework time setting in BT Parental Controls but for each individual device)? TIA. Once you save the change it can take up to half an hour for BT connect to your. I've also got a Wi-Fi disc setup. Tab across to profile > Settings. Thanks for that Ryan. For the Smart Hub 2, the 5GHz channel has a maximum throughput of 1733Mbps and the 2. My online account says it's activ. Mumsnet Logo. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. Sign In to BT Community. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. This fault was really tough to figure out.